At Better Mind CBD, we strive to maintain the highest standards of editorial integrity and quality. We are committed to providing our readers with accurate and unbiased information about CBD and its effects on health and wellness.
If you have any concerns about the content on our website, we encourage you to contact us and share your feedback. We take all complaints seriously and will investigate any issues that are brought to our attention.
Complaints Process:
To make a complaint about our editorial content, please follow these steps:
- Contact us: Please send an email to complaints@bettermindcbd.com with the subject line “Editorial Complaint”. In your email, please provide a clear and detailed description of your complaint, including the title and date of the article in question.
- Investigation: Once we receive your complaint, we will investigate the issue and gather any relevant information. This may involve consulting with the author of the article or consulting with independent experts.
- Response: We will respond to your complaint within 14 days of receiving it. Our response will include an explanation of our findings and any action we have taken to address the issue.
- Appeal: If you are not satisfied with our response, you may request an appeal. Please email us at complaints@bettermindcbd.com with the subject line “Editorial Complaint Appeal” and provide additional information to support your appeal. We will review your appeal and respond within 14 days.
Confidentiality:
We will keep your complaint confidential and will not share any information about your complaint with third parties without your consent. However, please note that in some cases we may be required by law to disclose information to regulatory or law enforcement agencies.
Editorial Standards:
At Better Mind CBD, we follow a set of editorial standards to ensure that our content is accurate, balanced, and unbiased. Our editorial team consists of experienced writers and journalists who are committed to providing our readers with high-quality, evidence-based information about CBD and its effects on health and wellness.
If you have any questions about our editorial policies or standards, please contact us at info@bettermindcbd.com. We are happy to provide more information or address any concerns you may have.